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kindly shopkeeper

Website: I fucking dare you to read two 128 bit uuids over the phone

an error has occurred. Please call us and report the error message below. (a 'device not found' error and two lengthy alphanumeric ID sequences)
11 comments
ROTOPE~1 :yell:

@hannah please call us, we cannot fucking figure out journald

we tried so hard, honest

kindly shopkeeper

@rotopenguin this is a retirement fund from an old job I'm trying to roll over to my regular bank and after dealing with their website and customer service over the last few weeks i'm very happy they will soon no longer be responsible for keeping my money safe

Kevin Karhan :verified:

@hannah I'd mail said website a screenshot and only write "fix your shit" in the subject and nothing else in it...

Lioness With Mane

@hannah last time I tried this, the CSR wasn't interested in hearing it so I tried get them to file a second bug report for the bad error message on top of the actual problem. unfortunately, CSRs are not keen on filing bug reports in the first places.

ari melody 💫

@hannah this is a great deterrent for customer support calls, actually

zoey :lily_trans: :lily_pansexual:

@hannah Who is punished more by this? You or the person you call that has to listen to it :blobfox_sweat:

Six Possums In A Trenchcoat

@hannah Microsoft has you read strings about that long, out loud, to a phone system in order to verify Windows authenticity without internet access. It's horrible.

Stephen Malone (Wire Haiku)

@hannah If you forget the hyphens they just hang up on you.

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