@pdcawley

Me personally? I can't let every single thing slide.
I don't think it's healthy to swallow your soul at every interaction. It's important to advocate for yourself.

But I didn't know that dude was going to get all angry. If I did, I probably wouldn't have said anything. It's just one spot. Not worth it. No good to be had from conversing with angry people. 🤷🏿‍♂️

But when Karen tried that, she was so out of pocket that everyone saw it. Staff, other guests etc. Low risk for me, big gain.