@bfluzin the website should be an extra option, not the only option. also, if you have a website to order tickets from, setting up a kiosk to do that should be fairly simple, or at least give the people at the booth a computer and a printer and they can print tickets for people coming in
and that kinda thing will likely pay for itself, there are many times where i just chose to take the train rather than a bus on a whim and if i had to get a ticket on my phone and all, i probably wouldn't have done it, but because they have kiosks for tickets, i can just tap a few buttons on there and tap my card on the nfc reader to get a physical ticket. i don't have to worry about my phone's battery, about reading off my credit card number in public, it just works!
and that kinda thing will likely pay for itself, there are many times where i just chose to take the train rather than a bus on a whim and if i had to get a ticket on my phone and all, i probably wouldn't have done it, but because they have kiosks for tickets, i can just tap a few buttons on there and tap my card on the nfc reader to get a physical ticket. i don't have to worry about my phone's battery, about reading off my credit card number in public, it just works!