@bfluzin the website should be an extra option, not the only option. also, if you have a website to order tickets from, setting up a kiosk to do that should be fairly simple, or at least give the people at the booth a computer and a printer and they can print tickets for people coming in

and that kinda thing will likely pay for itself, there are many times where i just chose to take the train rather than a bus on a whim and if i had to get a ticket on my phone and all, i probably wouldn't have done it, but because they have kiosks for tickets, i can just tap a few buttons on there and tap my card on the nfc reader to get a physical ticket. i don't have to worry about my phone's battery, about reading off my credit card number in public, it just works!