22 comments
@yrochat @bfluzin In my opinion, the main topic is not about the age or internet knowledge, but about a loss of flexibility: Forcing people to book something which alternatively could just be bought in place when needed is always a downgrade of service. @bfluzin Yeah >.< As someone who's good at tech and need to make sure that I have as much of The Thing planned out as possible, I love being able to get tickets online. but it's bullshit that they're using that to remove the ability to get tickets at the station (whether through machines or an actual person). @melindrea @bfluzin Right? New way should augment old way, not replace it. I think we're of same opinion that technology is wonderful, but the people deploying these technologies suck. π‘ @tonyslatte @bfluzin Because way too many who do the tech stuff look *only* at the monetary part, and if you're paying a dev team to work on your app (or webpage), why would you want to pay people who are there in person *sighs* @TCPman @tonyslatte @bfluzin Yeah, the people doing the development and stuff is probably innocent in all of this chaos (I say "probably" because I dislike absolutes in statements that I don't know what/if any complications are). The people I blame are marketing, occasionally accounting, and whichever managers decided to ignore any need for other ways to buy a ticket (or whatever) @bfluzin A few weeks ago, I locked myself out of my apartment in the early afternoon with only my phone. A neighbor lend me some money to take a regional train to go get a key. But the ticket machine doesn't take cash I had nothing else with me and there was no one at the ticket/info hub as it's open only till noon. @bfluzin it is only about making it more "convenient" for the shareholders. If you do your booking online, you aren't requiring the services of an agent who needs to be paid wages and benefits. @bfluzin Similar at my doctor's surgery. Me, in person, at the counter talking to an alleged human. "Can I book an appointment", "No". |
@bfluzin as someone in his 40s, it is so easy to minimise or forget about the people impacted by this. A few generations will have lived in hell, maybe even stoping taking public transportations in the last part of their lives because of non-age-inclusive digitisation.