Gregory's Server@searls years ago I had a credit agency call me and when we were done speaking, they told me that “I” had to hang up because they were not allowed to terminate the call. Hours later, I removed them from mute and hung up!
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2 comments
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Top-level
@searls years ago I had a credit agency call me and when we were done speaking, they told me that “I” had to hang up because they were not allowed to terminate the call. Hours later, I removed them from mute and hung up! 2 comments
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@dwcloudcutter this is also customary in Japan. It's considered rude to hang up so most folks in (civil, customer) service roles will not hang up until you do