Gregory's Server@Mastodon Any chance for a EU based merchant? Using a merchant on a tiny island that chose to globally isolate itself and no having to charge everyone insane delivery fees and import taxes isnt great :(
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18 comments
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@henryhenderson @ripienaar Even for stickers it's €17 + probably import tax. Merch is nice, but I'd wait for EU based. (Edit to add: delivery costs are included in import tax calculations). 
Eugen Rochko
@henryhenderson @ripienaar No, we don't get the shipping money, the shipping company gets them. I couldn't get lower shipping rates. I understand the manufacturer being in the UK is not ideal for many and apologize for the inconvenience.
Henry Henderson
@Gargron Eh, you can't make everything convenient for everyone. Since these are kind of limited, it's no biggie. The people who want them bad enough will pay for it anyway. I'm happy to support via Patreon still 🙂
hugh
@henryhenderson @Gargron As someone that runs an e-commerce store I'd be interested to know what the EU shipping options were 🙂 Was it IOSS? The UK options were tracked only, which is more expensive, but in line with what I'd expect (although I'd have been happy with untracked) Unfortunately freight and handling prices have gone significantly up with a combination of COVID (constrained capacity), Ukraine (oil prices) & general inflation (labour, materials). 
Eddie Coldrick 💻
@Gargron @henryhenderson @ripienaar I appreciate your work... can't wait to get the merch! I also think that it would have been the same the other way around if you went with e.g. a US company, because then shipping to the EU/UK tends to be about £30, (and has been long before Brexit), so I think it's a good compromise :)
C. Stäbe
I think for the EU https://supergeek.de/de/ would be the right (nerd) store. 
Raccoon at TechHub :mastodon:
@Gargron @henryhenderson @ripienaar Any way you can get a North-American vendor in on this? I'd definitely accept this price if I could get a shirt and mug at this price.  
Arctic
@ripienaar @Mastodon the shipping fees are definitely a little crazy, even if you were in the UK shipping for a pin would be almost as much as a pin
Jiří Eischmann :fedora:
@ripienaar @Mastodon yeah, paying £14 for shipping a £14 mug is really off putting.
Bennytek
@ripienaar For sure, shipping over here to Australia wasn't great either :( Then again, that may just be an us problem 😅
🌈 karbuziran 🇪🇺
@ripienaar And isn't @Mastodon originally created here in Germany? So why use a GB-/Brexit-(Is)Land-Warehouse to ship their goods and *not* take advantage of the much more affordable conditions and wider clientele/audience of the Rest of the European Continent? That's a very disadvantageous Business Decision there, i.m.h.o., too! :mastomonocle:
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@ripienaar @Mastodon globally isolate itself? oh yeah because the uk doesn't have anyone else to sell too. Meanwhile other non-EU countries including the US must hate not being able to globally trade because they're not in the EU.
hugh
@ripienaar @Mastodon Mhmm I'm not sure that the alleged isolation is responsible for "insane delivery fees", but I've also not seen what they are. Taxes would be payable in any case.
R.I.Pienaar
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@ripienaar For real. I’d be more willing if we knew Mastodon got any of that €19 for EU shipping, but I assume the supplier just pockets the excess. There’s no way it costs that to mail a shirt pin to Sweden…