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Henry Henderson

@ripienaar For real. I’d be more willing if we knew Mastodon got any of that €19 for EU shipping, but I assume the supplier just pockets the excess. There’s no way it costs that to mail a shirt pin to Sweden…

10 comments
ay

@henryhenderson @ripienaar Even for stickers it's €17 + probably import tax. Merch is nice, but I'd wait for EU based. (Edit to add: delivery costs are included in import tax calculations).

Eugen Rochko

@henryhenderson @ripienaar No, we don't get the shipping money, the shipping company gets them. I couldn't get lower shipping rates. I understand the manufacturer being in the UK is not ideal for many and apologize for the inconvenience.

Henry Henderson

@Gargron Eh, you can't make everything convenient for everyone. Since these are kind of limited, it's no biggie. The people who want them bad enough will pay for it anyway. I'm happy to support via Patreon still 🙂

hugh

@henryhenderson @Gargron As someone that runs an e-commerce store I'd be interested to know what the EU shipping options were 🙂 Was it IOSS?

The UK options were tracked only, which is more expensive, but in line with what I'd expect (although I'd have been happy with untracked) Unfortunately freight and handling prices have gone significantly up with a combination of COVID (constrained capacity), Ukraine (oil prices) & general inflation (labour, materials).

Eddie Coldrick 💻

@Gargron @henryhenderson @ripienaar I appreciate your work... can't wait to get the merch! I also think that it would have been the same the other way around if you went with e.g. a US company, because then shipping to the EU/UK tends to be about £30, (and has been long before Brexit), so I think it's a good compromise :)

C. Stäbe

@gargron

I think for the EU supergeek.de/de/ would be the right (nerd) store.
Here are many artists and creatives such as @ralphruthe with his store: supergeek.de/de/ruthe/
Attached is a screenshot with an overview of the delivery areas with shipping costs.

Raccoon at TechHub for Harris

@Gargron @henryhenderson @ripienaar
This is also a problem in the US: the total for a shirt was over $50, nearly half of which was shipping. This was on top of the mugs being sold out.

Any way you can get a North-American vendor in on this? I'd definitely accept this price if I could get a shirt and mug at this price.

Paul

@Gargron it's such a shame that the launch was a dud because I love the motives.
Is there a chance of a second batch with better logistics?

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