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Eugen Rochko

Option 1. is what Instagram seems to do and option 2. is what Twitter seems to do, though as someone who doesn't use the former and has not been suspended from the latter I am half-guessing.

Motivation in both cases is to reduce the number of permanent suspensions in situations where an offending user is willing to change, and minimize moderator workload by having to keep up with appeals through e-mail.

10 comments
gudenau

@Gargron From my Twitter experience you get shadow banned and can't fix it or get banned outright.

David de Groot 𓆉

@Gargron More in favour of Option 1, purely because if nothing else, the pandemic has taught us you cannot rely on people to do the right thing.

Mike, First of His Name

@Gargron here's a potentially shocking idea - implement both and have it be a selectable option per instance. Let's see what works better in practice for people.

~/hyde

@Gargron
Option 2 with some people will never happen IMHO ... So maybe something like option 2, with reminders to admin of
posts flagged still present after x days, then option 1, a moderator does the job...

Aaruni Kaushik

@Gargron from the user perspective, in option 1, they post something and then its automatically gone.
In option 2, they post something, get suspended. Now they have a choice whether they want to delete the content in question, or if they believe their posting habits are not in line with this server's terms of use, migrate somewhere else.

Ryandebarr

@Gargron Twitter’s requirement that a user delete their own post feels patronizing to a normal user. But it probably exists to frustrate botters that automagically post the same thing over many accounts.

Bobby Brown

@Gargron I'm so glad you're considering these features and I hope to see the free choice between them, because different communities absolutely will need very different moderation styles this has potential to support.

Deadly Headshot

@Gargron
How do you deal with appeals? 2 might be better for adapting in that case?

zincink

@Gargron Their bigget problem is differentiating between an insult to a user and an insult over a puppet, that which I am dealing with & this isn’t the first time. Banning for 6 days is a great way to lose the user completely. :unarist:

Jeff

@Gargron Apparently I got flagged on FB and didn't even know it for weeks. If the notice did come up, it flashed by. If not, then how am I supposed to know I erred so I don't do it again. There needs to be something sent to the user to know when a line is crossed and a way to explain, in case it was an innocent remark or something taken in the wrong context, otherwise it's likely to happen again because there was no explanation presented.

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