@mullvadnet welp, that makes your service completely useless for me (no more torrenting anonymously). Guess I'll go shopping elsewhere instead of renewing.

@mullvadnet Can you be more specific about what exactly „has caught up with us“ means? I would guess that all these things you mentioned in the blog post have been an issue for years, so what exactly changed *now*?

@mullvadnet Ah shoot. Super bummed to hear that.

@mullvadnet welp, that sucks, among all things you need a VPN for, torrenting just says goodbye.

@mullvadnet great, now I have a years worth of useless VPN, really disappointed to hear this.

Which one is everyone else going to move to? Taking recommendations for a good VPN with no logs, and port forwarding.

@mullvadnet Sorry to say that I cannot continue my subscription as the service becomes useless to me..

@mullvadnet Ok. Bye

@mullvadnet I'm not a customer, but I'm curious—if you charged extra for port forwarding, what price point do you think you would have to set in order to reduce abuse and make the feature worth your while?

@mullvadnet Like a lot of people around here, this feature was what made this VPN stand out from others... Exposing your real IP to people you do not necessarily know is a bummer. It exposes your network (low-grade DDoS, nmap, etc.) when a service like yours was capable of mitigating that.

I will not renew my subscription because of that. But it is still an excellent VPN for other less specific uses.

@mullvadnet Oh no, this saddens me. I understand, but it does make transitioning completely from another VPN to Mullvad impossible now.

I hope that a solution for this is found in the near future. I found your previous port assignment method pretty novel.

@mullvadnet Damn, just bought the VPN a few months back for port forwarding (torrenting), luckily I only paid for 6 months. Sad

@mullvadnet so for those of us that bought yearly subscriptions… will you be offering refunds?

@mullvadnet Surely you are going to offer refunds to anyone who bought an extended-length subscription thinking that they would have access to this feature, right?

@mullvadnet Great! I keep running into ip-blocking issue all the time lately, so frustrating

@mullvadnet That sucks 😞

I had recently recommended setting up a XMPP server on a system using Mullvad port forwarding to someone that lived in a very anti-LGBTQIA+ country.

I'll have to try to get a hold of them and recommend an alternative

It's understandable, though. It'll just lead to more problems for you guys as time goes on if you kept it going

@mullvadnet Was it considered to only allow port forwarding for a certain server block or locations like some of your competitors do (E.g. no port forwarding in us locations)? And if it was, why not? It would still allow legitimate use cases to exist and not worsen the experience for the wider user base. Sadly malicious use can probably never be fully prevented with such a service but completely removing this feature also worsens the value proposition of Mullvad significantly.

@mullvadnet 👎🏻 so those who make legitimate use of port forwarding (in my case self-hosted website + ftp) are harmed... nice policy. I'm changing vpn. 👎🏻
R.I.P.

@mullvadnet I renewed my Mullvad account shortly before this announcement for another year via prepaid card (Amazon). Mullvad is useless for me now. Can I get a refund?

@mullvadnet I'd gladly pay extra to keep this feature, will probably have explore switching VPNs now :(