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Forgot your password?
Eugen Rochko

I'm curious (as a non-user), how does changing or resetting your password work on ProtonMail in regards to the symmetrically encrypted PGP key?

No comments
Nathan DeGruchy

@Gargron AFAIK, you loose access to the old encrypted emails. I had to change my password at some point and that's what happened.

Olie

@Gargron afaicr you put your old password in and then it decrypts all the stuff with it and then uses the new password to encrypt it all.

Which is why if you completely lose your password, the old content pre-reset stays encrypted and you can't read it unless you somehow remember the old password.

D R Ξ Λ M S

@Gargron If I'm not wrong it's a client side thing and if the password is changed a new hash is generated and reshared (maybe)....but then how can we decrypt other messages, someone correct me if i'm wrong.
I wanna know

⚪ Tribbick

@Gargron If it's a planned change, it decrypts with the old password and re-encrypts with the new password. If you forgot your password, anything encrypted with the old password is lost

Rusty

@Gargron
If you lose a password, you lose access to the data it protects. You can reset your account password, but you can't get access to the data again unless you remember the old password.

It is possible to export and import encryption keys for emails and contacts, which would allow you to back them up.

If you later remember your old password, after resetting it, you can get data back by reactivating the old keys with the old password:

https://protonmail.com/support/knowledge-base/restoring-encrypted-mailbox/

@Gargron
If you lose a password, you lose access to the data it protects. You can reset your account password, but you can't get access to the data again unless you remember the old password.

It is possible to export and import encryption keys for emails and contacts, which would allow you to back them up.

Laura Ritchie 🌸

@Gargron think it just regenerates it. You can have a key pair within it, also a separate password encrypts your mail. If doing pgp with external users you can have a separate key pair. (Can look up more specifics if you like/need)

Jocor :fedora:

@Gargron I pretty sure you can back up your key so that if you lose your password you can reset it and then use your old key to decrypt your old emails

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