Email or username:

Password:

Forgot your password?
Top-level
Ivory by Tapbots :emoji_wink:

@trusttrist Need more details. What timeline were you doing this on? Ivory will pull thousands of posts on a refresh, but your network speed and server's current load could make a difference. The Local and Federated timelines can fill very fast and take some time if you haven't updated for days, but doesn't seem like yours is that case.

You can email us using the contact us button in our app settings which will send us any error logs that might help us figure out what's going on.

7 comments
Trist :mstdnca:

@ivory Ok, I'll do that soon. I was trying Home. I'm following many hashtags, so many it had something to do with it.

Ivory by Tapbots :emoji_wink:

@trusttrist it’s possible you found an issue with Ivory. Just hard to say without more testing. πŸ™‚

Trist :mstdnca:

@ivory ok, will send a report form the contact button as soon as possible.:)
Just tried the Local and Federated sections, the instantly load to the most recent toot. The Home section loads where I left the app before and then I need to double click many times to reach the most recent toot.
Sending the report soon. πŸ™ŒπŸ»

Ivory by Tapbots :emoji_wink:

@trusttrist Sounds good. Write a quick description of what you are experiencing too. It will help. After you send it, try going to your account settings and hitting the "Clear account cache" button and see if that solve the problem for a bit.

Trist :mstdnca:

@ivory Hum is there another way to do that or do you have an email address? The contact button asks me to install the Mail app. :/

Ivory by Tapbots :emoji_wink: replied to Trist

@trusttrist Yea the mail app is required for the crash/error logs to be sent. Without those, your email won't be very helpful.

Go Up