@cyrilmacG We are still working with Apple on that whole situation. But you really should have requested a refund since it happened so soon after subbing: https://reportaproblem.apple.com/?s=6

Hopefully you can try and they will do it still. Just fill out a small form and wait a day or 2. But don't worry if they deny it. Apple will be doing something for this situation. It's just taking awhile for whatever reason.