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Ivory by Tapbots :emoji_wink:

@meow Did you take the photo from within our app or just pulled it from your camera roll? And what kind of photo was it? RAW? Portrait Mode? Probably shouldn't matter, but just trying to see what we could test.

3 comments
Meow

@ivory It was from the Camera Roll. Just a normal picture of food (lossy HEIC) slightly enhanced by the built-in Pictures app. I didn’t encounter that kind of issues when posting pictures as of 3 February.

Ivory by Tapbots :emoji_wink:

@meow Ok. The error code itself is from your web instance. But if you use the "contact us" button in the support section of our app settings, it will send us txt files of any error logs you have encountered and we could fix the issue if it is something on our end. It could potentially just be a temporary issue with your instance server.

Meow

@ivory Thanks so it might be the instance-side issue. I emailed the logs too.

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