@darius Yeah, I'd like to see Mastodon instances that mirror offline communities for similar reasons. My work laptop runs Windows, but if I have an issue I'm not trying to reach out to Microsoft. I go to my team or my manager or our IT department. When I was in college running the web presence for like every leftist student group on campus (lol), if people had an issue they'd just grab me at the next meeting. The web would be a better place if more of us knew our admins. Instead we've mostly got systems where user support is "too expensive" so they won't even give you any contact info...