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nuztalgia 🏳️‍🌈🌺

@darius as an autistic person with extreme social anxiety, the idea of onboarding via phone/video call is absolutely terrifying 😅 i'd much rather go through the UX onboarding and then poke around for myself to see how things work! 💜 :nd:

4 comments
Darius Kazemi

@nuz Totally valid!
The thing is, there is a person on the other end so that person could work with someone who does not want to do a phone call to figure out something else. For example, offering the call as an option but then having a backup blog post that the person can have instead, with the option for the other person to ask followup questions via email if things aren't answered.

nuztalgia 🏳️‍🌈🌺

@darius ah, that makes the idea a lot less scary! 😊 having the ability to decline the phone call would result in a much lower barrier to entry for people like me. it wouldn't completely eliminate it (assuming that talking to the person is still required to let them know i'd rather not do the phone call) but any further affordances that i can think of would likely make it too easy for bots and/or bad actors to make their way in. it's definitely an interesting problem to think about! :heart_pride:

Darius Kazemi

@nuz I could imagine it working via the standard server application process, though I admit I haven't given it a ton of thought! I do have people on this very server who did not want to do a call and I made a short personalized video for them to watch instead.

nuztalgia 🏳️‍🌈🌺

@darius i haven't given it a lot of thought either, or evem poked around mastodon's (or hometown's) code base at all... but i imagine adding a couple of form fields to the server application modal wouldn't be tooooo complex (and there's always the "duct tape" option of concatenating all the responses into a single string before sending them to the back end). 😂 on the contrary, creating personalized videos for your call-averse server members is super thoughtful and sweet! 🥹 🥰

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