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Matthew Weier O'Phinney

@ramsey So, a large company I won't name but which now owns a commercial OSS product that builds on top of Laminas libraries... each year asks us when we will support PHP.next, demanding we be ready by release.

They're treating us as suppliers. And due to "legal issues", never even donate monetarily to the project.

This year, they outsourced patches to help the migration... To a team with 0 history with us, creating patches that broke CI. So, more work for us in the end.

It's untenable.

5 comments
DDR

@mwop @ramsey My sweet dude, refuse to touch it until the CI is fixed. This is a "customer" you can fire. >_<

Matthew Weier O'Phinney

@ddr @ramsey It's not always so easy.

The patches WERE toward a goal we already had (support for next PHP version).

But the outsourced devs were largely unresponsive, and in some cases shared an account, which made communication difficult. In many cases, we ended up closing the request and authoring new ones.

But reviewing meant we lost time we could have spent elsewhere. That's another issue with the "supply chain" mentality - while we can ignore requests, we still spend time evaluating.

Boo Ramsey 🧛🏻‍♂️🧟‍♂️👻🎃

@mwop @ddr It sounds like there were more problems with the outsourced devs than only being unfamiliar with the project.

Marco "Ocramius" Pivetta

@ramsey @mwop @ddr traditional outsourcing devs that were mostly bashing their keyboard without any thinking.

Turns out that it's easier for the big corporate user of the OSS project to burn money on outsourcing consulting "registered vendors" than to actually pay the maintainers, probably due to internal bureaucracy.

Boo Ramsey 🧛🏻‍♂️🧟‍♂️👻🎃

@ocramius @mwop @ddr Commodity outsourcers randomly banging on their keyboards for infinite years will eventually produce the complete Linux kernel.

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