@ct_bergstrom
This link failed for me.
Though I did get permission for a post account earlier today.
By following you, I found your post.
Worth trying post once, not sure for second time.

But formatting was good, as you said
But if link does not work, then post isn't much better than Alaska

Oddly, on Dec 3, Alaska did have callback, after an earlier Seattle storm
Promised callback at about 8 hours, but human called back in about 3 hours

Not great experience, but better than yours