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Carl T. Bergstrom's posts Post Back to profile
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Leigh Honeywell

@ct_bergstrom in government service design I’ve seen this referred to as “rationing by friction” eg this fantastic thread on the bird site by @allafarce: twitter.com/allafarce/status/1

But yes it’s very much deliberate. One of my new years project ideas is actually to lobby the 🇨🇦 gov to mandate that airlines offer call-backs; there’s no excuse at this point to not, and the human cost is so high.

24 Dec 2022 at 4:27 | Wall-to-wall | Open on ottawa.place
3 comments
Carl T. Bergstrom replied to Leigh

@leigh @allafarce

Precisely. "Rationing by friction" is a great term. This is a major issue in (1) research grant applications and (2) journal submissions.

And wonderful about your idea for lobbying CA.

24 Dec 2022 at 4:35 | Open on fediscience.org
Stuart Marks replied to Leigh

@leigh @ct_bergstrom @allafarce Good term, “rationing by friction.” Happens in corporations too. If a department wants to ban something but they know they can’t get away with it, they allow it but require a VP signature. Still too much of it happening? Require a senior VP or an executive VP signature instead.

24 Dec 2022 at 4:48 | Open on mastodon.social
Cavyherd replied to Leigh

@leigh @ct_bergstrom @allafarce

Predicted "excuse": "But the staff shortages... 😫"

24 Dec 2022 at 7:30 | Open on wandering.shop
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