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Ben Curthoys

@docpop @molly0xfff Social solutions to technological problems - reordering society to work around failures of technology - also suck.

6 Dec 2022 at 6:57 | Wall-to-wall | Open on mastodon.social
3 comments
Kolman

@bencurthoys @docpop @molly0xfff

In a complex world, most first-order solutions usually fail...
Is far better to address the underlying conditions beneath... (second/nth order causality, sometimes nonlinear/wicked)

Unfortunately, the majority don't want/can't understand that...

6 Dec 2022 at 16:24 | Open on forall.social
autistic_enby :blobcatenby:

@pikolman @bencurthoys I felt that this was half of my job leading a small tech team in a growing startup.
I'd get all kinds of requests from operations and support teams, and I could either do what they asked and not really improve anything, or I can keep asking (like changing the exam question) until we arrive at an actual solution that improves our lives.

6 Dec 2022 at 21:48 | Open on mastodon.lol
Ben Curthoys

@autistic_enby @pikolman oh god the number of times I have had to say no to "a button here that does X". I listen to my customers when they tell me about their business needs, what they are trying to achieve, but their proposed solutions (usually a button that relies on the software being psychic) are almost always shit.

6 Dec 2022 at 21:54 | Open on mastodon.social
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