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Top-level
 When trolls find out that I'm generally pro-moderation, they give me a big lecture about free speech and bubbles and silos—and how we should listen to "everyone". When they go on about this, my natural conclusion is, "Okay, they're not talking about a hypothetical—they *know* they're going to be moderated eventually but are trying to postpone the inevitable." 3 comments
As someone else pointed out, trolls might not be strategic in their interactions. They want to inflict pain and hurt—and will do whatever action enables their pursuit. This is why I call this a "game". It may not be a literal game like Monopoly but the effect is the same: a zero sum outcome for which they hope you will lose. But just because a troll may lack foresight, doesn't mean you have to. It's worth asking, "When this person talks to me, what's their goal?" Might as well talk about the most motivated troll I came across on the Fediverse. First bad interaction, I blocked him. He came back on another instance. I blocked that. Then he said, "I can keep doing this, I have hundreds of accounts." "Fine," I replied—so I looked up every variation of his username on all instances I could find and blocked them. There were indeed hundreds. He came back, and seriously requested, "Can you stop doing that? It's costing me a fortune in server costs!" 🤣 |
Gregory's Server
Trolls, themselves, don't tend to believe in listening to everyone.
They're certainly not looking for debate.
To them, a discussion is not even about uncovering a truth or—more unsubtlely—being right or wrong.
It's about winning or losing.
From a troll's perspective, all interactions are a game with a desired outcome: winning.
In order to deal effectively with trolls, you can't even let them play their game.