Matt Baer

Biggest ideas are:

- An "inbox" interface that's more about people than messages
- Deeper classification for contacts, meant for categorizing users, customers, contributors, potential customers
- Better message organization meant to facilitate more timely responses and general customer support

Like 22 Nov 2020 at 23:20 | Open on writing.exchange

3 comments

Darius Kazemi

@matt cc @nasser who
I know has been thinking a lot about email

22 Nov 2020 at 23:21 | Open on friend.camp

Darius Kazemi

@matt sounds a bit like a CRM?

22 Nov 2020 at 23:22 | Open on friend.camp

Matt Baer

@darius yep, but more tailored for current customers / users instead of prospective ones, and designed for tiny / one-person companies and orgs (I've had a hard time finding these).

Also looking to do it all on open standards. But for now, just building for a userbase of 1.

22 Nov 2020 at 23:45 | Open on writing.exchange

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