As I wrote about recently on @matt (https://write.as/matt/falling-short-in-2020), I'm spending my spare time thinking about a new private communication tool that helps me keep in touch with people better.
Right now, it's looking like it'll be a new email client.
Biggest ideas are:
- An "inbox" interface that's more about people than messages
- Deeper classification for contacts, meant for categorizing users, customers, contributors, potential customers
- Better message organization meant to facilitate more timely responses and general customer support