@rauschma Would be interesting to ask this in a very non-tech bubble or even people who want to leave because they find it "complicated".
I'm working with social media (tried all channels) professionally and think: It's not so much the tech aspect (you can learn that quickly/good apps) but the problem that big algorithmic platforms have us brainwashed. The problem is rather to completely unthink such a system, to understand that M is different - and what opportunities it has.
The 2nd problem
@rauschma is that Mastodon's special names (eg instances for servers) are not intuitive and the Tech Bubble don't automatically have to be the greatest pedagogues.
We have great guides/explainers for "normals" like @FediTips with https://fedi.tips/ - but, problem 3, as long as their link is not presented to *every* newcomer, it is a game of chance to find them.