@sdw can confirm. I have driven a (rented!) VW Golf with this exact button/touchscreen layout. It is abysmal. There are so many large and small things wrong with it.

Worse, yet, is the headlight switch on the left hand side of the steering wheel. It has three settings that look like the capacitive touch buttons AND a button that looks like a status readout. In some configurations two LEDs light up, one orange, one green and it is not clear at all what that's supposed to mean. HOW DO YOU FUCK UP A LIGHT SWITCH?!