@jk I find this with pretty much all interactions now. Not just "the system", but just every day interactions. A lot of it caused by the fact that "the system" is non-functional and nobody has any more fucks to give.
In that movie about Milgram he dies while waiting for his wife to fill out the paper work to get him into the computer, and he cites the reason he'll get no help because it was one of the outcomes of his studies: computer says.