Part of switching is doing the legwork to identify your user’s needs up front. In your example If people are diving headfirst into switching their parents to Linux without actually knowing what their parents use the computer for then yeah, there’s going to be friction.
I switched my partner who is 100% not technical from Windows 10 to Fedora. I already had her learn Resolve for her video editing and switched to Firefox and LibreOffice ahead of time on Windows. Because I knew her use cases she hasn’t had a single issue.
It’s not an impossible task at all IMO.
@bflipp @dalias @hareldan > If people are diving headfirst into switching their parents to Linux without actually knowing what their parents use the computer for...
"Diving headfirst" isn't what happened, but an assumption re. Solitaire slipped through. My comment here was meant humorously, but maybe someone can learn from my little experience.