@Brendanjones @Gargron I get that, but I also remember the 2007-2010 era when smartphones were blowing up and every government agency was trying to make their own apps.

Yeah, I hate WhatsApp too – but it’s better than downloading the NYC “Say Something” app, creating another account, and texting them there.

They should just support SMS, but I also understand why that’s untenable at scale.