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2 comments
Phil in SF

@sjoerdklarenbeek Allow whatever methods that allow the most people to contact them. Preferably a few. If WhatsApp + SMS get to 95% of the target population, I don't see why not. I'd personally prefer Signal for this sort of thing, but there's like 0.23% of people using it, so it seems kind of dumb to devote a lot of resources for it.

Werawelt

@sjoerdklarenbeek
Very easy: make the homepage, on which is a ticker with important news for the clients.
Or have the possibility for a telephone-call for to speak with a support.
This to have for the clients would be enough and very easy for all, - include very old people and people whose are blind or cannot use a smartphone for text-input.

@kingrat @Brendanjones

@sjoerdklarenbeek
Very easy: make the homepage, on which is a ticker with important news for the clients.
Or have the possibility for a telephone-call for to speak with a support.
This to have for the clients would be enough and very easy for all, - include very old people and people whose are blind or cannot use a smartphone for text-input.

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