@alice @LilahTovMoon Sounds like they mis-wired their 220vac for the charger. Reversing neutral and one 220vac end will put 110vac on neutral (ground) and result in exactly this dangerous condition.
I was looking for a simple explanation this seems ok.
https://www.electricalclassroom.com/neutral-to-earth-ground-voltage/
(edit) egads realised my error later. It's 110vac from each 220vac line to Neutral but across the two 110vac lines is our usual 220 vac
@Dianora @alice @LilahTovMoon Neutral and earth aren’t the same thing, though. A metal chassis is supposed to be connected to earth, not neutral, specifically to defend against that sort of wiring fault.
Of course, I wouldn’t be entirely surprised if the car and charger were designed by people who don’t know that.