The answer is: because we, the users, are compliant with such abuse of monopoly.
This is a reminder to NEVER trust big companies that there's any good reason to not have a web app unless it's clearly not technically possible (which is extremely rare anyway imho).
I invite you to boycott any company that forces (or coerces) you to install an app. We deserve choice, we deserve control. We deserve better. Demand it!
8/8
@kuba personal choice doesn't work on a real world scale, because 95+% of users aren't conscious of many things. You know a lot about tech, so you can recognise this artificial barrier, most people won't. We need laws that require these things, at the very least. Unless we want to overthrow capitalism 😊😇