Erik Uden πŸ¦£πŸ‘:coffefied:, actually Russia is a bit of both. To get a passport (the international kind) you first submit a form on that website, but then they invite you for the in-person part to take your picture and fingerprints and stuff and you have to come there 2 hours before they open to have any chance of getting it done. And they're open like 3 hours a day, different ones on different days of week. Eventually you receive an email that your passport is ready and you do it again to collect it. Some countries would just send you your documents in the mail. I envy them.