@TechConnectify Incentive is often a driver. "Here's a job to do, I've got stuff to do so you're in charge. Get it done in 4 hours and there's a bonus in it for you. And here's the tool you'll need."
"But this tool is broken!"
"4 hours or no bonus! Better figure it out fast!"
Replace "bonus" with "grade" in a classroom setting.
The sense of accomplishment people get from figuring it out on their own can be even better than the original incentive.