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Basilisk

@TechConnectify Increasingly it's difficult to troubleshoot, especially a lot of app-enabled tech. We'd been having problems with a robot vacuum we got for Christmas. It was having problems and kept getting an error where the vacuum would stop and it would make a little tone. The instructions basically just said "if there's an error, check the app for problems" but the app read all clear, even with the robot sitting in the middle of the room undocked. You can't just Google "Roomba D D G chime"

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Technology Connections

@BasiliskXVIII Oh absolutely, and this is why I'm pretty cynical about "smart" tech like that.

I don't necessarily mind there being an app, but it need to be a layer on top of basic functionality. There has to be a fallback scheme which doesn't reduce functionality in any way or else the app is just another step on the path of enshittification.

Basilisk

@TechConnectify Even worse is "Having Trouble? Get support on our Discord Channel!"

Basilisk

@TechConnectify I eventually found a reddit post about someone with a similar issue, and found it just needed the transparent visor on the front of the vacuum cleaned, but it was only by sheer happenstance that I got to that particular thread when there were a dozen others with similar problems and solutions

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