@trixter @Tupp_ed In a world where “we CAN have nice things” you DO need public services to be effective and efficient.
But to get there you first have to allow them to be — culturally. It’s currently blocked, on a philosophical level, in parts of the USA. For some it’s just lifetimes of expectation. For others it’s deliberate strategy.
But it comes down in the fine detail — why do you think public transit in the US always uses black & dark designs & architecture? It’s low-key unwelcoming.
@trixter @Tupp_ed There’s no need for jazz & marketing to be the sole province of business culture … but it is, if the only time you see bright colours is around Coca-Cola signs and Disney parks. Jazz used to be around jazz … but how do you sell tickets to a street party
In any case — it can be quite a nice shock visiting a post office or a government office in Europe (certain examples specifically) if you’ve never done that before, and haven’t had the plush atmosphere and friendly wayfinding