Email or username:

Password:

Forgot your password?
Top-level
Erik Uden 🍑

@Ursalzona 274 hours is 11 days! Within a time frame of 24 days, this may only include the days after which your account got deleted.

Do you know whether the servers / VMs / etc. associated to the account have been deleted? Probably turned off.

I sadly cannot contact Hetzner any better than you can. I guess I can contact customer support, but they'll tell me the same things they told you...

2 comments
Ursalzona :ursa: :Ryyca:

@ErikUden I just tagged a guy who works in there. There is a German phone for customer support - not sure if speaking in German they will treat you with a bit respect. The only thing I know is that Ursal.zone went down and my account was deleted. And I received the email saying that they terminated the contract and wouldn't give me the reasons why. Pure Kafka.

Erik Uden 🍑

@Ursalzona I will do the best I can. Do you have any account numbers you can DM me or info regarding the account? Your E-mail address associated with it etc.

Go Up