@killick @Nonya_Bidniss @lrvick @BenAveling @Jennifer I swear pain management purposely ignored and messed up every voicemail I left for six months to force me to use their stupid Klarna app. The benefit is that when they mess up my messages I can show the provider screenshots of what I said to show that there’s no reason an error should have been made.

But I only install it when I need to send them a message and then I uninstall it immediately after completing the communication. Because they were making so many errors I don’t mind having things in writing. But if I didn’t have a smart phone I wouldn’t be able to deal with them because they can’t handle anything over the phone. And we don’t have a lot of options for pain management practices around here.