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Lance R. Vick

Someone at the clinic legal or risk dept. must have seen this blowing up, or they saw the formal complaint I filed with the California Board of Medicine.

They suddenly offered to take me back as a patient on the condition that I sign a form that indemnifies them of any responsibility if they fail to contact me in a timely manner because of my choice to use "non standard communication" methods like phone or email.

Hard pass. They will get an email to transfer records to another provider soon.

3 comments
Lance R. Vick

Priority 1 for me is to get an alternative provider secured, and get back into desired treatment.

On the other side of completed treatment when no one can blackball me, I have names to name, to make sure a strong message is sent to never treat anyone like this again.

Elliot Schlegelmilch

@lrvick if you don't use their app, then they "can't" contact you?

Lance R. Vick

@elliot Supposedly they have ceased using any communication methods to talk to patients other than the app, and I would be creating confusion or something.

Not my problem they got everyone to agree to a duopoly. I do not, and expect timely service like anyone else.

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