Gregory's Server@lrvick What an awful story. I hope you can find some satisfactory resolution. It seems completely unacceptable to require a mobile phone (or any computer at all) as a precondition for accessing healthcare. I say this as a longtime programmer who actually enjoys writing Android apps. There should always be a non-technical workaround, because not everybody has access to a smartphone (and even then, some people have trouble using them).
It sounds like your objection is ideological, so technical suggestions probably wouldn't help you. However, since others are reading this, I'll mention that it's possible to run Android apps on a cheap supermarket mobile phone via WiFi (without paying for a phone plan). But of course, that would still bring one of those hated devices into your life. Sorry. Good luck with your fight, and I hope you find a solution that works for you.
@marilyn I only use free software on principle, and no current phones meet that requirement.
Also though, my life has been much happier, and my focus so much better, since I gave up smartphones 3 years ago. When I step away from my desk, I am offline, and I feel able to be at peace in my own head again as a result. I won't give that up.
It is a lifestyle choice, sure.
If privileged people like me can't have this choice, those that have a harder time speaking up for themselves have no chance.