That is horrible!
What insurance provider is this?
I can't believe they don't have a patient portal that you could access from your computer. Or email? Messaging on their website? Maybe an app for PCs in the Windows store? Nada?
There really oughta be a law to enable you to fight this kind of discrimination. I hope you are able to sort this out soon.
@ginaintheburg @lrvick @tphinney @Jennifer
> Maybe an app for PCs in the Windows store?
An app in a closed store for a huge tech giant because you don't want to be tied to two other huge tech giants isn't much of an improvement.