Gregory's Server@glennf @adamshostack @lrvick since this is used for communications and OP is not ingesting the phone, it would not be FDA. HHS would be a better match, or arguably CFPB.
This is discriminatory but potentially not protected. I don’t know health law. Regardless, medical care shouldn’t be locked behind a EULA and noise-making is probably the best route. Best of luck!
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@glennf from the post it doesn’t sound like it was being used as a medical device, just their choice of communications device. Of course… I’m not OP!! @nezumih It's not a device issue, it seems it's the clinic itself. Is there a US body that oversees medical providers or administration processes? They'd be the people to go to. Or any insurance regulators - they might not be the exact party causing the issue, but they might be able to point OP to who to make the complaint to. In most cases here, as far as I'm aware, you have to start with making a formal (in writing) complaint to the clinic first though. I'm presuming OP already has. |
@nezumih FDA regulates medical devices, tho