@lrvick
My in-laws do not have a smart phone. They have a flip phone for emergencies that they use AS A PHONE. They also do not use email. They have an old Windows computer that they use to look at photos and play solitaire. They still have a land line and buy prepaid long distance cards to call family. How would they ever see a medical provider given the kind of constraints your provider requires?!!! This is insane.
@shansterable @lrvick arguably, people who are older or who have mobility issues are not the people an insurance company is trying to attract.