@lrvick You're in the U.S.? That's outrageous.

Just as a matter of accessibility for patients with disabilities, I'm amazed that they don't provide telephone, printed forms, or written mail alternatives.

Nonsensical for a major medical provider.

If it's a hospital rather than an insurer, I'm still amazed that they don't offer to confirm appointments over the phone, or to provide snail mail confirmation of appointments and whatnot.

In this day and age. Sigh.

#ableism