Gregory's Server@nateb I was an existing patient, and they had been communicating with email, video calls, and in person.
They had a policy change and decided that I was strongly encouraged to buy an Apple or Google device and install their proprietary patient services app,.
They stalled and ghosted me with no appointments for for 3 months before finally admitting in writing that the app I was told was optional, was actually required and they needed to drop me.
@lrvick What the fuck...
Well if you can't find a journalist I'd be happy to lend my platform. I'd recommend finding a good journalist first though cause they've got the experience and def a much bigger platform, but if nobody replies feel free to hit me up.