@stavvers I know other big companies who have got rid of their carefully curated faq systems and fed it into chatgpt and had the bots given solutions that don't work and tell customers to click buttons and vista pages that don't exist.
Fools, the lot of them.
@nikki @stavvers AI is the bitcoin of this decade : the trendy buzz subject that allow c-suite dwellers to dazzle each other with contentless "strategies" and projects.