Gregory's Server
@inthehands @ajsadauskas Amazon tried and scrapped the same approach years ago (for the exact same reason!); this is a well-known story; I have no idea how people can be making the same mistakes again.
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2 comments
>I have no idea how people can be making the same mistakes again Plenty of precendet for that, have you not seen election candidates ;) |
@tess @inthehands @ajsadauskas
amazon has a consistent track record of trying to replace people that cost anything at all with either minimum wage or automation that sucks. it "helps" that customer satisfaction is not even a concern for them.
target tried "find this item" scanners in stores, not sure where else they've tried to replace humans.
"no cashiers/scan your own" is finally proving to be a customer relations failure and doesn't "fix" the supposed theft problem; some studies suggest it makes it worse.
capitalism loves the ideas of AI and robots, since those don't have the same legal protections humans do.
@tess @inthehands @ajsadauskas
amazon has a consistent track record of trying to replace people that cost anything at all with either minimum wage or automation that sucks. it "helps" that customer satisfaction is not even a concern for them.
target tried "find this item" scanners in stores, not sure where else they've tried to replace humans.