@hacknorris oh sure, a human who was actually involved in the creation, that you can ask questions of is a great form of additional support.

BUT it's probably not as good as you think.

There is a _huge_ difference between a person who can make a thing well, and a person who can _explain_ a thing well. The most common example of this is programming experts who have completely forgotten what it was like to be a newb, & don't understand how much of their understanding they're taking for granted.