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Lien Rag

@gregeganSF

Software doesn't do harm.
It's managers using software they don't understand and making decisions without verification who are the cause of harm.
Please, with your audience and your stature, pay attention to the difference and make it clear when you address your public.

In a sane world with the same defective program, those post office people would have been flagged as suspects by the software, and then cleared by the resulting inquiry,

4 comments
Daniel Darabos

@lienrag @gregeganSF I'm a software engineer myself, so I'm generally quick to blame management and processes instead of engineers. But we can't push all responsibility to non-engineers. Ultimately they can only ask the engineer, "is there a bug?" The engineer checks and says "I don't think so."

Here 3,000+ people were severely harmed due to software issues. It would feel just to see proportional punishment visited on the creators of the software.

Daniel Darabos

@lienrag @gregeganSF I would be terrified to work on a software where a bug could land me in prison. But I *should* be terrified! This is a system where a bug has landed 230 people in prison. If the system carries such a high risk for its users, it has to carry a real risk for the creators too.

If I worked on a system where a bug could land me in prison, I would be extremely careful and implement a crazy amount of safeguards. Which sounds like what we want of such a system, right?

Lien Rag

@darabos

Again, the bug landed nobody in prison.
Authoritarian and incompetent managers sent people to prison.
All the bug did was flag the people. It's the managers who chose to sent flagged people to prison without due process.

This distinction is fundamental, and not making this distinction forbids to address the real problem.

@gregeganSF

Lien Rag

@darabos

I'm not asking for the creators to get out of it scot-free, but to keep branding in the public conscience the fundamental principle that "a computer cannot make a management decision".

If the creators had shoddy practices, it should be denounced, but it has nothing to do with sending people to jail.

If a software bug makes an automated machine gun kill random people, the ones going to jail should be the ones who deployed automated machine guns, not the developers.

@gregeganSF

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