@stefano @sullybiker this is pretty subjective, as it derives from personal experience, but in my case I found out that even if the client is on a particular agreement, in the end, this kind of episodes have a negative impact as they tends to diminish the quality of your craft on the eye of the client, ultimately leading them to believe that whatever it is that you do has no value, or at least, is not as valuable as they initially thought it was. Clients have an inherent tendency to undervalue
@gnemmi @stefano I had a similar issue with someone wrecking their server that I fixed out of hours. I did it because I absolutely despise going to sleep on problems. Unfortunately it created the idea I work around the clock, which I then had to undo.