@CiaraNi But the same applies IRL too, Banks closing branches, Companies where there is no way to talk to a human. Microsoft/Google/Whoever using their monopoly to force you into using their software, Supermarkets forcing you to hand over personal information for price reductions, printers/cars/tosters/etc only working with online accounts.
"Enshitification" works for these processes too outside of pure programming as it's the same process.