@CiaraNi
The tech company I work for is pretty good but there's one inconvenient internet-centric thing: the office I work in literally does not have a phone number. There's no "reception desk" or anything like that.
Which is fine until an official form for e.g. travel visa applications, tax or whatever has a mandatory field for employer's phone number.
@petealexharris Great example of replacing something entirely without taking account of the fact that the thing that's being removed is not yet redundant for all people in all situations.